Website Care

Finding it hard to Juggle

all the parts of your Business?

Get UNLIMITED Help for your Website.

A website is crucial to your business. It helps generate leads, customers and revenue. It is fundamental to the success of your business and you want peace of mind that it will be up and available for your audience 24/7 without interruption. Its all too easy to let this fantastic resource go to waste, by not giving it the attention it requires.

Revolution Web Design Website Care

All Websites Are Vulnerable

All websites and software need updating. Including the software that powers your website. More and more websites are getting hacked and attacked, including the big players like Twitter and Facebook as well as millions of small businesses everyday. It’s the nature of the world we live in and unfortunately websites are an easy target.

All Websites Need Change

Your website is either green and growing, or ripe and rotting. Customers need the latest information, and if they don’t get it, they will go else where, at the click of a button. Your competitors are innovating with new websites and online strategies, and it is only going to get harder and harder to keep up, let alone stay ahead of the pack if your website and online strategy is not a constant priority.

Do It Yourself?

Keeping your website up to date, backed up and secure can be time consuming and tedious. Getting to know the difference between HTML, FTP, CSS UDAI and SEO is enough to make most peoples eyes glaze over, and it takes you away from what you should be doing, which is building relationships with your customers, staff and partners. The technology continues to evolve and there is no way you can keep abreast of all the trends and developments.

Generic Help

Yes there are plenty of options for you to keep your website managed and up to date by the same company that hosts it. They do it for thousands of customers every day. That means they are experienced in hosting, (but does not mean they are experienced in website care.) It also means they might not be paying attention to the finer details of your particular website and business needs.

Our Help

If you’re reading this page, then chances are you might be interested in our web design services, or we already know your website intimately because we built it. We know every line of code and all of the variables and combinations of things that hang together to make it work. We also know the software your website is built on very well. We have been using it for years and all of our websites (including this one) are built using the same software. So we are in the best position to keep your website up and running and open for business and we can do that with one of our Website Care Plans. If you are thinking of using us for your new website design, don’t fluff over this page, because in the first year of joining us, you will have to choose one of these plans. We believe so strongly that you need constant work on your website, that without agreeing to a website care package, we probably are not a good match to work together.

Backups

Daily and Weekly Backups. So if you are hacked, we have you back uo and running quickly

Software Updates

Peace of mind that all your website software is up to date

Security

Constant Security and uptime monitoring to keep any nasty intruders out

Small Tasks

Small tasks up to half an hours work to assist you managing content on your website

Strategy Consulting Session

Strategy Consulting Seesions to help you stay clear about your objectives and remain accountable

Priority Support

We will make your support a priority, and ensure your support issues are attended to as soon as possible

What Do We Offer?

We’ll do all the nitty gritty things you don’t want to so you can just enjoy being a superhero to your audience. Such as software updates, backups, and uptime monitoring. We will also help you with your Content Management, and other customer support issues. Depending on your plan, we can offer an unlimited number of small tasks on your website throughout the month to make sure every piece of content and code is perfect. Small tasks include any task that will take us less than 30 minutes to complete and typically includes things like adding a new image to your slideshow, adding a new staff member to your staff profile section, adding a new blog, or a new testimonial.

The Upside

Working with us means your website will continue to drive attention and customers into your business at a fraction of the time and cost it would take to do it yourself. As we are always in.

We Are Busy

Its’ true. Good website designers are flat out these days and it doesn’t look like that’s going to change in a hurry. Google’s latest warning about significant ranking impacts for websites that are not mobile friendly, is just another in a long list of social and technological advances we are keeping in front of.

We Need To Know More About You

So in all honesty, we’re only interested in working with clients who understand the value their website adds to their business. Hence we have made our website care plans available to clients and by application only. Please review the plans below and then get in touch and see if you qualify. This service is designed to offer you peace of mind and the assurance that you have a skilled partner who can help you achieve your online objectives.

Bronze – Investment $197 p/month

Our Bronze plan is perfect if you just need your website maintained and a little bit of assistance with basic content management.

Includes the following:

  • Peace of mind that all your website software is up to date.
  • Daily and weekly backups of your website stored on secure servers so you can rest easy that if anything ever goes wrong we can restore your website quickly.
  • Constant security monitoring to keep any nasty intruders out.
  • Two Content Management sessions / Small Tasks per month to assist you with basic content management across the site. This should be enough to get at least 1 blog or newsletter added each month to the website.

Silver – Investment $297 p/month

Our Silver plan is perfect if you are adding features or functionality to your website on a regular basis.

It includes all of the Bronze benefits plus

  • UNLIMITED* Content Management Sessions / Small Tasks to assist you managing the content on your website.

Gold – Investment $447 p/month

Our Gold plan is designed for those who are serious about getting a return on their investment.

It includes all of the benefits above for Bronze and Silver plus

  • one monthly, one hour, strategy consulting session to help you stay clear about your objectives and remain accountable.

Basic

$97 NZD per Month
  • Software Updates
  • Backups
  • Security Monitoring

Bronze
Website Maintenance

$197 NZD /per Month
  • Software Updates
  • Backups
  • Security Monitoring
  • 2 Content Management Sessions

Silver
Unlimited Content Management

$297 NZD /per Month
  • Software Updates
  • Backups
  • Security Monitoring
  • UNLIMITED Content Management Sessions

Gold
Unlimited Content Management and Strategy

$447 NZD /per Month
  • Software Updates
  • Backups
  • Security Monitoring
  • UNLIMITED Content Management Sessions
  • 1 monthly, 1 hour strategy consulting session

Notes

All sessions are conducted by telephone or Skype.

*Unlimited small tasks include any task that takes us less than 30 minutes to complete and typically covers things like adding a new image to your slideshow, adding a new staff member to your staff profile section, adding a new blog, or a new testimonial. These tasks do not cover advanced features such as a complete online shop, membership section, or a new feature. If the work you require does not fit within these limits, we can create a new proposal to get this completed.

There is no contract for any of these plans and you are free to cancel any time. These plans are offered on a subscription basis and do need to be paid monthly in advance.

If you have just had a new website designed by us, part of the proposal is a full year subscription to one of these plans. This is to guarantee you get the best from your website. After this stage, if you do not wish to have a website care package, Revolution Web Design, would then not be responsible for any breaches of security, or your site not functioning properly. We will still provide you with support, but this would be subject to our hourly rate.

In the unlikely event of your site being hacked we will restore you website to a previous backup version, free of charge.